Support

The Versid product line offers compatibility with a wide range of the most popular hand held computers including Pocket PC and Windows Mobile Edition. Versid modules can also be used with notebook and desktop computers running the Windows operating systems. For answers to specific questions please contact Versid, Inc. Technical Support.

Frequently Asked Questions About Versid Products

To find answers to many frequently asked questions about Versid temperature acquisition modules please review the contents of this page. If you can't find the information you are looking for here, please email the Versid support group at support@versid.com.

How do I calibrate my Versid module?
Calibration is not a very well understood term when referring to many types of temperature equipment. In the case of the Versid temperature acquisition modules, each unit is calibrated during manufacturing and final testing. Calibration cannot be changed in the field, which is not a problem since the accuracy of the unit should not change over time unless it is physically damaged.

Proof of accuracy, often called certification when performed against a traceable standard, be checked on a regular basis over the life of the unit. Accuracy can be roughly checked by taking the temperature of a properly prepared ice water bath. If you want to return your unit to Versid, Inc. we can provide a certificate of accuracy testing the unit against NIST traceable standards.

Why is my Versid module not reading accurately to specification?
Keep in mind that there are at least two major factors in determining the accuracy of any given temperature reading taken using a Versid module. The first factor is the accuracy of the Versid module itself. Every Versid module is calibrated and tested before it is shipped and should, under normal usage, not need further calibration during is life.

The second factor is the accuracy of the thermocouple probe that is attached to the Versid module. Factory calibration is set against an "ideal" type K thermocouple standard. In the real world, very few thermocouples meet this ideal standard. You should carefully check the accuracy standard specified for the thermocouple you are using to understand its effect on the overall accuracy of your temperature readings. Contact the manufacturer of your thermocouple probe for more information regarding its accuracy specification.

What is the typical battery life of a Versid Module?
Versid modules draw very little power when in operation and spend most of their time in a "sleep" mode which acts to further conserve power. Even when taking reading every 1-2 seconds, they do not draw a large amount of power.

Modules that are powered by AAA batteries, such as the Versid MT-20s often do not require their batteries changed more than once a year. Modules that are powered by the host computer, such as the Versid YT-10sk or Versid DT-10s will typically draw less than 3% of the host's power when in use. They should not significantly affect the battery life of the host computer.

The only Versid to draw a significant amount of power is the Bluetooth enabled Versid ST-10b. Using its rechargeable Li-Ion batteries, the Versid ST-10b must spend a large portion of its energy powering the Bluetooth radio. Continuous operation on a full charge can run to over 6 hours, depending on the update frequency and whether the radio can be turned off between readings.

800 505 3197
info@versid.com